Telehealth Services

OTA The Koomar Center is committed to providing services to support the ongoing and evolving needs of our clients and the community. As an organization we are pleased to be able to offer telehealth services so that we can continue to provide high quality occupational therapy and speech language therapy services.

While telehealth is an established approach in the health care and medical communities, we recognize that accessing telehealth services may be a new experience for you.  With that in mind, we wanted to provide some general information about telehealth, as well as share some information about the telehealth model being used at OTA.

Introduction to Telehealth

What is Telehealth?

Telehealth is a mechanism that allows therapeutic services to be delivered at a distance. It can be used to deliver a variety of services including evaluation, treatment intervention, consultation, education and training.  Telehealth can occur using a variety of approaches including commonly used video conferencing and phone calls.

Why use Telehealth?

Telehealth helps provide access to care when an individual is in need of health care services but in person services are not accessible. With situations such as the current social distancing requirements associated with the COVID-19 crisis, telehealth can be used to continue to meet the therapeutic needs of individuals and their families.

Telehealth Services at OTA The Koomar Center

What services are being offered?

OTA is currently offering occupational therapy and speech language therapy services.  These telehealth services include both evaluation and intervention for clients of all ages and abilities.  OTA is also offering additional telehealth options including a variety of groups for clients and parents.

For current information in services OTA are offering, please speak to your therapist or visit our website www.otathekoomarcenter.com

What approaches are being used by OTA therapists?

OTA’s highly skilled and adaptable therapists are utilizing a multi-faceted approach to telehealth using methods including –

  • Direct Intervention – engagement in sensory and motor activities, language and communication activities
  • Observation– watching live or recorded activities, routines, interactions and providing feedback and suggestions
  • Coaching – instruct/actively support parent through implementation of activities, interactions, routines and games
  • Consultation– discuss strategies and structure and provides support
  • Education – sharing underlying theories and intervention models to support participation, communication and engagement

Therapists are working together with clients and families to decide the most effective approaches to be used to meet each client’s unique needs.

What are the outcomes of Telehealth services?

OTA continues to be committed to focusing on functional goals that are meaningful to  clients and families.  Feedback from families that have been accessing OTA telehealth services report improvements in a range of functional areas including regulation, participation in daily routines and accessing academics.   Parents also report that the coaching and modeling that are embedded into the sessions have made it easier to understand their child’s needs in order to support their children throughout the day.

Therapists are enjoying being able to observe and work with clients and families in their home environments to really understand each client’s current needs and challenges in order to provide tailored and effective intervention.

If you have additional questions about our telehealth services, please speak to your therapist or contact OTA The Koomar Center at admin@otathekoomarcenter.com

Financial Questions and Answers

Do we need a new referral from our physician to come to OTA for telehealth services?

OTA The Koomar Center does not require you to have a medical doctor refer you for services, but if you want services reimbursed by an insurance company, it is necessary that you get one. Most clients find it helpful to have a medical referral on record, so it is there if needed. Your current LMN of file is sufficient.

What insurances cover telehealth?

Currently under the MA state of emergency in state insurances that are in network with OTA are covering the patient responsibilities (co-payments and deductibles). This is subject to change at any time. In such a case OTA will begin billing for co-payments and deductibles. Please check with your specific insurance carrier for confirmation. Some out of state insurances are requiring patients to cover co-payments and deductibles.

OTA remains a provider for occupational therapy clients covered by HPHC and UHC-HP, and for speech and language clients covered by HPHC, UHC-HP and BCBS. Clients need to provide OTA with a Letter of Medical Necessity from their primary care physician.

Do I need to pay a co-payment if my insurance is a participating (in-network) provider for Telehealth services?

Currently under the MA state of emergency in state insurances that are in network with OTA are covering the patient responsibilities (co-payments and deductibles). This is subject to change at any time. In such a case OTA will begin billing for co-payments and deductibles. Please check with your specific insurance carrier for confirmation. Some out of state insurances are requiring patients to cover co-payments and deductibles.

I do not have an insurance that is covered in network by OTA can I still receive services?

Clients that are not covered by HPHC and UHC-HP for occupational therapy and HPHC, UHC-HP and BCBS for speech and language therapy can receive services by paying privately for services. Please contact jkapadia@otathekoomarcenter.com in our billing office for further information around payment.

Can my insurance company pay you directly and I only pay the copayment/coinsurance?

Unfortunately, OTA can only do this for insurance companies for whom we are an in-network provider.

Clinical Questions and Answers

I was a previous client who stopped services when OTA closed on March 16th. Will I see my regular therapist with telehealth?

Yes. Clients are working with their regular therapists. If you saw more than 1 therapist at OTA from the same discipline your primary therapist will be in touch to discuss the most appropriate service delivery model.

How long does a telehealth therapy session last?

Speech and Language Therapy sessions are based on an untimed code and last for 45 minutes.

Occupational Therapy sessions are timed codes and need to be billed in 15 minute increments. Sessions can last 30, 45 or 60 minutes depending on the age, engagement of the client and the model of intervention that is being adopted by you and your therapists.

What if my child won’t engage with a screen? Can we still participate in Telehealth?

Yes. Please review our intro to telehealth document that describes the variety of ways you and/or your child can engage in a telehealth session. The client does not need to be at the screen for the whole session. Sessions can involve direct intervention, parent coaching, consultation, video review, and education. They can occur over a video link as well as over the phone.

How do I get started if I am a new client to OTA?

Please visit the “getting started” tab on our website and fill out an intake. One of our clinical intake coordinators will be in touch.

How do I get started if I was a client when OTA temporarily closed its physical location on March 16th?

Please reach out to your primary therapist or contact kwedekind@otathekoomarcenter.com.

OTA Online Groups

Morning Kick-Off

Let’s get ready to move! Get your child ready for their online school day by engaging in whole-body movement and coordination activities to support regulation and organization for the day ahead. This group will get your body moving and get your brain ready to take on the day!

Starting May 4th

Length: 30 minutes
Time: Mon/Wed/Fri at 8:00am and Tue/Thurs at 8:30am
Ages: K-5th grade (elementary age)
Cost: $20 per group
To Register: groups@otathekoomarcenter.com

Mighty Mouths

Let’s build the skills necessary for eating a wide range of foods! Join us as we engage in a variety of “mouth games” using materials you already have at home. These activities are designed to strengthen foundational skills in the areas of respiration, jaw strength, cheek stability, tongue movements, and more! Fun food play activities will also be incorporated.

Starting May 12th

Length: 45 minutes
Time: Tuesdays and Thursdays at 12:00pm-12.45pm
Ages: 4-7 year olds
Price: $25 per session
To Register: groups@otathekoomarcenter.com

Fine Motor Fly-By

Join us for a little extra practice getting our hands ready for writing. We’ll focus on supporting foundational pre-writing skills and capital letter formation. This is a “drop-in group” that will focus on a different foundational area each session (distal manipulation, hand strength, wrist control, arch development, etc.) through fun fine motor challenges and creations. Join us when it works for you

Starting May 12th

*Registration closes Friday prior to desired date of attendance

Length: 30 minutes
Time: Tuesdays and Thursdays at 9:30am-10am
Ages: Pre-K, Kindergarteners
Cost: $20 per class
To Register: groups@otathekoomarcenter.com

Introduction to Martial Arts

Join us for an Introduction to Martial Arts! This group is a great way for children ages 6-12 to move and condition their bodies, practice basic self-defense techniques, and participate in calming energy work in a virtual group format.

Starting May 4th

Length: 30 minutes
Time: Monday 4:30pm-5:00pm
Ages: 6-12 years old
Cost: $20 per session
To Register: groups@otathekoomarcenter.com

Mindful Moments

Sometimes life feels fast, busy, and overwhelming! Join us as we take time to slow down and connect to our bodies and our environment through the senses! This group will feature sensory-focused movement, guided reflection, and breath-based activities. Taking time to pause and focus on the mind-body connection sets us up to move through the day with openness and flexibility.

Starting May 11th

Length: 30 minutes
Time: 10:30 am – Mondays & Fridays
Ages: 7-12 year old’s
Cost: $20 per class
To Register: groups@otathekoomarcenter.com

Ready Sense Learn (ONLINE!)

Based on OTA’s Ready Sense Learn group program that has run over the summer and during school vacation weeks, this group provides children with opportunities for sensory motor play, whole body movement activities, circle time activities, and fine motor work to support attention, imagination, motor planning, and communication. This group pulls together many skill areas through fun adventures and can be a great supplement to your daily routines to support engagement and preparation for all types of learning.

Starting May 4th

Length: 60 minutes
Time: Monday, Wednesday, Thursday 2:30pm-3:30pm
Ages: 4-6 years old
Price: $35 per session
To Register: groups@otathekoomarcenter.com

Social Skills – Peer Group

OTA’s Peer Group is designed to support children ages 4-6 to develop self-confidence to share their ideas, increase peer interaction, and build friendships during this time of remote learning. This online program will involve small group intervention based around stories and shared activities. Children will be carefully matched with a peer or group of peers according to age, language profile, and interests to promote positive social interactions.

Starting May 6th

Length: 45 minutes
Time: Wednesdays 8:30am – 9:15am
Ages: 4-6 years old
Cost: $100 for 4 sessions
To Register: groups@otathekoomarcenter.com

Social Adventure Group

OTA’s Social Adventure Group is designed to support children ages 7-9 to build positive and meaningful social connection during this time of remote learning. This online program will be specialized to meet the needs of each group, emphasizing development of social and executive functioning skills through shared stories, games, and activities. Children will be carefully matched with a peer or group of peers according to age, language profile, and interests to promote positive social interactions.

Starting May 8th

Length: 45 minutes
Time: Fridays 11:00am – 11:45am
Ages: 7-9 years old
Cost: $100 for 4 sessions
To Register: groups@otathekoomarcenter.com

Phone: 1.617.969.4410
Fax: 1.617.969.4412
Newton, MA 02458
74 Bridge Street